ASKING THE TOUGH QUESTIONS

By:  Holly Horning

Happy Thanksgiving, everyone!  We here at Totally Tigers are way too focused on the Big Meal to churn out a brand new blog on a major holiday.   However, we are reprinting one of the most popular ones from August which is still as relevant today as it was then.

And on this day of Thanksgiving, Totally Tigers is thankful for its readers.  We truly appreciate those of you who read us (hopefully everyday) and leave your comments and suggestions for future topics.  We are truly blessed.


“It was the best of times, it was the worst of times….” pretty much describes the other day for the Tigers. Less than 24 hours after hitting the cellar in the AL Central, JV comes oh-so-close to throwing a no-hitter. Wednesday was the perfect microcosm of a very strange 2015 Detroit Tigers season.

Earlier in the day, more than a few in the national media were anointing our beloved team as the most disappointing one for the year so far given the fall from “first to worst”. And the justification for their opinions was based upon the significant amount of talent many believe resides on this team.

So much talent, that despite some injuries, should have translated into so much more than 7 games under .500, 18 games out of first place and the 10th worst record in baseball. Talent that consistently produced top offensive numbers yet had difficulty in translating those figures into wins.

We know all too well about the struggles of the starting pitching for part of this year and the eternal black hole known as the bullpen. But can we really use lack of pitching as the sole or primary excuse for this year?

For all the arguments that say good pitching beats all, the Tigers had the best starting pitching in baseball for years yet always managed to win the division by a single game. (2011 is excluded considering they were the only team above .500.) We won’t even discuss performance during recent playoff years or the single World Series win from two contests.

So what gives? Why have the Tigers failed to put it all together for the past 10 years when expected by most to have had at least one ring by now? And why especially did this year turn so sour?

Maybe it’s just not talent that is a factor. Maybe there are other non-physical skills and intangibles that are at play. And that’s why we need to evaluate this team as any other business gets analyzed.

Make no mistake, baseball runs like any other company – the same structure, purpose and goals. The intent is to develop talent and produce a winning team. And when owners invest millions in employees and resources, but expectations don’t match performance, companies have to look inward at the culprit(s).

Many of these organizations end up bringing in analysts and coaches to help them dig deeper and locate the hidden weak links. And from my experience as a professional performance coach, I can say it is never one single factor. It is usually a combination of elements – and it always involves the tangibles as well as intangibles.

So can we assess the Tigers organization? Sadly, no, unless Mr. I gives me a buzz – and even then there’s the pesky issue concerning client confidentiality. To be able to locate the factors holding this team back, we need to be welcomed through the front doors and to be able to scratch around a bit.

But we can, like coaches, ask lots of questions. Questions raise awareness and in turn, issues are identified and hopefully resolved. As we say in the biz, “You don’t know what you don’t know.”

So what questions would I ask if this was my client? I thought you’d never ask……..

What is the corporate culture? In other words, what are the shared values, standards, attitudes and beliefs of the members that would characterize this organization and define it to outsiders?

What is the leadership style? Does upper management take a proactive stance on exhibiting visible leadership or is their style subtle and low-key?

Are the goals of the organization clearly spelled out in detail? Or are the goals vague, unwritten and assumed?

Does each leader within the organization mirror the leadership and energy of the owner? If the owner is exacting and energetic, for example, are all the managers as well?

Are the methods of managing conducive to achieving the set goals? How well do they inspire the desired level of performance?

Are the leaders of the organization easily recognized by everyone else? Does every department, division or team have at least one clearly defined leader?

Do the leaders have mentors and coaches to assist them? Do these “helpers” coordinate the work and message with the leader?

Does every employee or player have someone to guide them? Are they able to understand what is expected of them? Is there someone who can work effectively with them?

How is accountability communicated and measured? Do members understand what is expected of them? If they fail to meet goals, do they understand that consequences may be involved?

And the biggie……

How important is teamwork in the overall organization’s philosophy? Is it taught, emphasized and practiced regularly?

So once again, we’ve got an exercise in which questions, not answers, are offered. And that’s OK, because the fans and media should be asking the questions. It’s up to the owner to provide the structure and for the team to provide the answers.

3 thoughts on “ASKING THE TOUGH QUESTIONS

  1. Happy Thanksgiving fellow readers! In keeping with the holiday I’ve taken it upon myself to name the 2015 Detroit Tigers “Turkey of the Year.” This year it goes to Bruce Rondon for his “lack of effort”. He beat out the Ilitch family due to their lack of visibility, public explanation and leaving their new GM all alone on the podium.

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  2. Truly Thankful for Totally Tigers. What a great read everyday. Love the comments too as these are folks that eat and sleep baseball. Speaking of eating, pass the squash!

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  3. Happy Thanksgiving to all. Great article today and articles throughout the year. Today’s blog points out facts that can be applied to all organizations. With that in mind, all Detroit Sports Franchises should be reading and comprehending the excellent info put forth by Ms. Horning – especially the Lions!

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